If you are unhappy with your purchase you will have 14 days to request a refund upon receipt of the product.
Send us an email to inform us of the return email@example.com
Items will be returned in their original packaging , together with the return label and after having asked for Magrit online store authorization. You have to stick the label on the parcel and contact UPS or MRW to schedule your parcel pick-up, either by phone or by leaving it in any UPS or MRW office.
Products and packagings must be returned to us in perfect conditions, without any damage or defect that impedes it to be sold as new. Once the product is received in our warehouse, it will pass a technical control and when its good state is verified you will be refunded within 30 days.
Magrit products are quality controlled and checked for any faults during their production process and before they are dispatched to customers. Nevertheless, if you found any production defect, please let us know and proceed to its replacement. Once the product is received in our warehouse, it will pass a technical control and you will be refunded within 30 days.
Exchanges and returns of orders outside the EU, considered export, should contact us at firstname.lastname@example.org is now necessary to attach information about ordering and shipping for border management.